Hotel a Santa Teresa

“We stayed there three nights and they didn’t clean the room at all. I requested clean towels and never got any. Did not take out the trash, change the beds, nothing. Would be good for a one night stay, but not multiple days.”

“Cold cotton sheets and a/c in July”

“Clean”

“Indecente, la struttura è fatiscente, la camera sporca, non ne vale la pena, si salva solo la colazione. Abbiamo fatto presente le condizioni della camera ma non c’è stato niente da fare. ”

“There were foot prints on the head board and hand marks all over the back of the bathroom door, suspect from adult activities that were not properly cleaned up.... super gross.”

“The hotel is nice on the surface. Clean common areas and the standard amenities. The room's floor was filthy. I didn't have to look hard to see it hadn't been cleaned in a while. I found crumbs from food in a few visible areas that would have been easy to spot if someone had actually been cleaning it. When I went to the front desk to ask them to clean, their exact words were, "Oh, you're staying less than 4 days so you wouldn't be getting any housekeeping." Also, toiletries and snacks could not...

“Camera bella e colazione ok”

“Excellent hotel, staff and amenities. Female solo traveler safe stay.”

“Muy buena atención, buena limpieza,”

“Great place and great staff. Everything else was good”

“Room overall was clean, but it’s such a small space. No microwave or coffee pot in rooms. You have to go downstairs for that. A lot of water falls out during a shower as well. This is really a place if you need to sleep and leave right away. I wouldn’t recommend if you have kids or bigger families.”

“Good service”

“The hotel feels almost brand new so everything was clean and immaculate. Great value for the price!”

“Everything was awesome perfect”

“Todo bien”

“Door knows we're all loose, had to change rooms, and the door know was also loose. No non smoking rooms no secure lock. I wouldn't recommend this hotel.”

“Everything was excellent! The hotel was very clean, the staff was friendly and welcoming, and we had a wonderful stay. Highly recommend!”

“It was our first time in El Paso, Texas. We traveled to the BTS concert, we were happy to have a room, property felt clean, walkable, plenty of shopping centers, nearby,. Pros: the area as a whole felt safe, and we were able to walk to Walmart and plenty of other restaurants nearby and Uber was available at all times. Cons: our room was not clean and up to par. It lack a sense of security and cleanliness. We did have a large restroom. I believe they gave us a room for ADA accommodations. To...

“Excellent location, clean rooms would’ve loved a bar or restaurant in the hotel.”